Privacy
Privacy notice for DFW Comfort Guide
A concise explanation of what DFW Comfort Guide collects when you browse the site or choose to submit a contact or HVAC service request.
Direct answer
Direct answer
You can read the guides and use the on-page decision tools without providing contact information. If you submit a form, we collect the information you enter so the request can be reviewed and answered. Service requests may be shared with LEX Air, and Formspree processes form delivery.
Key takeaways
- Reading the site does not require an account or contact form.
- Form information is used to respond to your request and prevent abuse.
- Service-request information may be shared with LEX Air.
Information we collect
A submitted form may include your name, phone, email, ZIP code, issue details, preferred contact method, the page where the request began, and basic attribution or anti-spam data. Hosting providers may also process ordinary security and request logs.
How information is used and shared
We use submitted information to answer questions, check service coverage, route a service request, prevent spam, and maintain basic delivery records. Formspree processes form delivery, and service-request information may be shared with LEX Air. We do not sell submitted contact information to unrelated contractors.
Your choice
Do not submit the form if you do not want the information processed. You can continue using the guides and tools without it. To ask a privacy question, use the contact page and choose General question.
Common questions
Frequently asked questions
Do I need an account to use the site?
No. The site does not require an account to read guides or use its decision tools.
Who processes form submissions?
Formspree processes form delivery, and a service request may be shared with LEX Air so it can respond.
Continue your decision
Sources
- Formspree privacy informationForm processor privacy information.